Frequently Asked Questions
Everything you need to know about your Buffbunny experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since our fabrics range from high-compression to lounge-soft, we recommend checking the specific 'Fit & Fabric' notes for each collection.
What is your return and exchange policy?
We offer returns and exchanges within 30 days of delivery. Items must be in original condition with tags attached and free of any makeup, deodorant, or scent.
How long will it take for my order to ship?
Standard processing typically takes 1-3 business days. During major launch events, processing may take up to 7-10 business days due to high volume.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my Buffbunny apparel?
To maintain the longevity of your pieces, we recommend machine washing on a cold, gentle cycle with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Can I modify or cancel my order after it is placed?
Because we aim to process orders as quickly as possible, we cannot guarantee changes or cancellations once an order is confirmed. Please contact our support team immediately if you notice an error.